Cancellation

Consumer Right of Withdrawal

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activities.)

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within one month without giving any reason.
The withdrawal period is one month from the day,

- on which you or a third party named by you who is not the carrier took possession of the goods, provided you ordered one or more goods in a single order and they were delivered together;

- on which you or a third party named by you who is not the carrier took possession of the last good, provided you ordered multiple goods in a single order and they were delivered separately;

- on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece, provided you ordered a good that is delivered in multiple partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (Remacs GmbH, Talstr. 18, 71116 Gärtringen,  Phone number: 070346556262,    Email address: support@mac-store24.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return the goods to us without delay and in any event no later than 14 days from the day you notify us of the cancellation of this contract. The deadline is met if you send the goods before the 14-day period has expired.

You bear the direct costs of returning the goods.

You only have to pay for any diminished value of the goods if this diminished value is due to handling other than what is necessary to ascertain the nature, characteristics, and functioning of the goods.

Exclusion or premature expiration reasons

The right of cancellation does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on market fluctuations over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines, or illustrated magazines with the exception of subscription contracts.

The right of cancellation expires prematurely for contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

Sample Cancellation Form

(If you wish to cancel the contract, please complete this form and return it.)

- To Kevin Ludwig, Talstr. 18, 71116 Gärtringen, Email address: support@mac-store24.com :

- I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notified on paper)
- Date

(*) Delete where inapplicable.