Privacy

 

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision will have no consequences. This only applies as long as no other information is given in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without providing any personal information.  
Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the accessed page, date and time of access, IP address, the amount of data transferred, and the requesting provider.
The processing is based on Art. 6 para. 1 lit. f GDPR from our predominant legitimate interest in ensuring the trouble-free operation of our website and to improve our offer.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. For Canada, there is an adequacy decision by the EU Commission. For the USA, an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place. Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Contact

Responsible party
Contact us upon request. The responsible party for data processing is: Kevin Ludwig, Talstr. 18, 71116 Gärtringen Germany, 070346557262, k.ludwig@klmedia.info

Customer-initiated contact via email
If you initiate business contact with us via email, we will collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of handling and responding to your contact request.
If the contact serves the performance of pre-contractual measures (e.g., consultation in case of purchase interest, preparation of an offer) or concerns an already concluded contract between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR from our predominant legitimate interest in handling and responding to your request. In this case, you have the right to object at any time to this processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you.
If the contact serves the performance of pre-contractual measures (e.g., consultation in case of purchase interest, preparation of an offer) or concerns an already concluded contract between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR. If the contact is made for other reasons, this data processing is based on Art. 6 para. 1 lit. f GDPR from our predominant legitimate interest in handling and responding to your request. In this case, you have the right to object at any time to this processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation. We use your email address only to process your request. Your data will then be deleted in compliance with legal retention periods, unless you have consented to further processing and use.

Customer account      Orders      

Customer account
When opening a customer account, we collect your personal data to the extent stated there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until the revocation. Your customer account will then be deleted.


Collection, processing, and transfer of personal data for orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. b GDPR and is necessary for the fulfillment of a contract with you.  
In this context, your data will be transferred, for example, to the shipping companies and dropshipping providers you selected, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transmission is limited to a minimum.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. For Canada, there is an adequacy decision by the EU Commission. For the USA, an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place. Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Reviews       Advertising      

Trustami Customer Reviews
To display the collected reviews and social media feedback, the Trustami trust badge is integrated on this website. This serves to implement our legitimate interests in the optimal marketing of our offer on our own website in accordance with Art. 6 (1) sentence 1 lit. f GDPR. When the Trustami trust badge is called up, the web server automatically stores data (access data) in the form of a server log file, which contains the name of the retrieved website, the file, the date and time of the retrieval, your IP address in abbreviated form, the amount of data transferred, the message about a successful retrieval, the browser type, the user's operating system, the referrer URL (the previously visited page), and the requesting provider. These access data are not evaluated and are automatically overwritten no later than seven days after the end of your site visit. The Trustami trust badge and the services advertised with it are an offer from Trustami GmbH, Schröderstraße 5, 10115 Berlin. The privacy policy of Trustami, available at www.trustami.com/privacy (http://www.trustami.com/privacy), applies to the processing of data collected by Trustami.

Use of email address for sending newsletters
We use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Shipping service providers       Inventory management      

Transfer of email address to shipping companies for information on shipping status
We forward your email address to the transport company within the scope of contract processing, provided you have expressly agreed to this during the ordering process. The transfer serves the purpose of informing you about the shipping status via email. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out based on the consent until the revocation.

Use of an external inventory management system
We use an inventory management system within the scope of order processing. For this purpose, your personal data collected during the order process is transmitted to
Billbee GmbH, Arolser Str. 10, 34477 Twistetal.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 (1) lit. b GDPR.

Payment service providers       Credit check      

Use of Amazon Payments
We use the Amazon Payments payment service from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments") on our website.
The data processing serves the purpose of offering you payment via the Amazon Payments payment service.
To integrate this payment service, it is necessary for Amazon Payments to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you call up the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is based on Art. 6 (1) lit. f GDPR from our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
By selecting and using "Amazon Payments," the data required for payment processing is transmitted to Amazon Payments to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) lit. b GDPR.
For more information about data processing when using the Amazon Payments service, please refer to the associated privacy policy at: https://pay.amazon.com/de/help/201212490 (https://pay.amazon.com/de/help/201212490)

Data Collection and Processing When Registering for Installment Purchase via easyCredit
When paying by installment purchase via easyCredit, the supplementary data protection information (https://www.easycredit-ratenkauf.de/wp-content/uploads/2020/04/rk_ergaenzende_datenschutzhinweise_zum_ratenkauf_by-easycredit_2.0.pdf) for installment purchase from easyCredit applies.


Use of Klarna Payment Options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. When selecting and using payment via Klarna, the data required for payment processing will be transmitted to Klarna in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.

Cookies may be stored to enable the recognition of your browser. The data processing that takes place as a result is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in offering a customer-oriented range of various payment methods. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.

"Pay Later" (invoice), "Pay Now" (direct debit), "Financing" (installment purchase)
For individual payment methods such as "Pay Later" (invoice), "Pay Now" (direct debit), "Financing" (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, as well as data related to the order, to a credit agency for the purpose of identity and credit assessment and uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures and incorporate address data, among other things. Your legitimate interests are considered in accordance with legal provisions. The data processing serves the purpose of credit assessment for contract initiation. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Klarna makes an advance payment. You have the right to object at any time to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR by notifying Klarna. The provision of the data is required for the conclusion of the contract with the payment method you have chosen. Failure to provide the data will result in the contract not being concluded with the payment method you have chosen.
For further information, especially to which credit agencies Klarna transmits your personal data, please refer to https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies) for Germany and https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies) for Austria.
General information about Klarna is available for Germany at: https://www.klarna.com/de/ (https://www.klarna.com/de/) and for Austria at https://www.klarna.com/at/ (https://www.klarna.com/at/). Your personal data will be handled by Klarna in accordance with the applicable data protection regulations and as specified in Klarna's data protection information for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy) and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy).

Use of SOFORT
We use the payment service provider SOFORT GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT") for payment processing on our website. Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The data processing serves the purpose of offering you various payment methods through payment processing via the payment service provider SOFORT. If you choose the payment option, the data required for payment processing will be transmitted to SOFORT. This data processing is based on Art. 6 para. 1 lit. b GDPR. For more information about data processing when using the payment service provider SOFORT, please refer to https://www.sofort.com/1.0/shared/content/legal/terms/de-DE/SOFORT/ (https://www.sofort.com/1.0/shared/content/legal/terms/de-DE/SOFORT/) and https://www.klarna.com/sofort/ (https://www.klarna.com/sofort/).


Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.

You can find information on how to manage cookies in the most common browsers (including how to disable them) at the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies to make our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you switch pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser be recognized even after a page change.

The use of cookies or similar technologies is based on Section 25 (2) TTDSG. The processing of your personal data is based on Article 6 (1) (f) GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.
You have the right to object at any time to the processing of personal data concerning you for reasons arising from your particular situation.
Use of Consentmanager
We use the consent management tool Consentmanager from Consentmanager AB (Håltegelvägen 1b, 72348 Västerås, Sweden; "Consentmanager") on our website.
The tool allows you to give consent to data processing via the website, in particular the setting of cookies, as well as to exercise your right of withdrawal for previously given consent.
The data processing serves the purpose of obtaining and documenting the necessary consents for data processing and thus complying with legal obligations.
Cookies may be used for this purpose. The following information, among others, can be collected and transmitted to Consentmanager: date and time of the page view, information about the browser you are using and the device you are using, anonymized IP address, opt-in and opt-out data. This data will not be passed on to other third parties.
The data processing is carried out to fulfill a legal obligation based on Article 6 (1) (c) GDPR.
For more information on data protection at Consentmanager, please visit: https://www.consentmanager.net/privacy.php (https://www.consentmanager.net/privacy.php)

Communication

Use of the live chat system Smartsupp
We use the live chat system of Smartsupp.com, s.r.o. (Šumavská 31, 602 00 Brno, Czech Republic; "Smartsupp") on our website as part of order processing.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Anonymized data is also collected and stored for marketing and optimization purposes, from which usage profiles can be created under a pseudonym.
By accessing our website, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront, which technically enables the chat.
Cookies are also used to operate the live chat system, which allow the browser to be recognized. Among other things, the following information can be collected and processed: IP address, pages visited, information about the browser used and the device used, as well as personal data provided by you when using the chat system.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. The processing of your personal data is based on your consent pursuant to Article 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
For more information on data processing at Smartsupp, please visit https://www.smartsupp.com/help/privacy-policy/ (https://www.smartsupp.com/help/privacy-policy/) and https://www.smartsupp.com/help/privacy/ (https://www.smartsupp.com/help/privacy/)


Plug-ins and Other


Use of the Google Tag Manager
We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The data processing serves the purpose of customizing and optimizing our website.
The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of additional tags that may collect and process personal data.
More information on terms of use and data protection can be found here (https://www.google.com/intl/de/tagmanager/use-policy.html).
Use of Social Plug-ins via "Shariff"
We use social network plug-ins on our website. To ensure you maintain control over your data, we use the privacy-safe "Shariff" buttons.
No connections to the servers of the social networks are established without your explicit consent, and consequently, no data is transmitted.
"Shariff" is a development by the specialists of the computer magazine c't. It allows for more privacy on the web and replaces the usual "Share" buttons of social networks. More information about the Shariff project can be found here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html (https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html).
When you click the buttons, a popup window appears where you can log in with your data to the respective provider. Only after this active login by you is a direct connection to the social networks established.
By logging in, you consent to the transfer of your data to the respective social media provider. This includes, among other things, both your IP address and the information about which of our pages you have visited. If you are simultaneously connected to one or more of your social network accounts, the collected information will also be linked to your respective profiles. You can only prevent this allocation by logging out of your social media accounts before visiting our website and before activating the buttons. The social networks listed below are integrated using the "Shariff" function.
More information about the scope and purpose of the data collection and use, as well as your rights and options for protecting your privacy, can be found in the linked data protection notices of the providers.

Facebook of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://www.facebook.com/policy.php (https://www.facebook.com/policy.php)
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and is therefore committed to adhering to European data protection principles.

Instagram of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland) https://help.instagram.com/155833707900388 (https://help.instagram.com/155833707900388).
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and is therefore committed to adhering to European data protection principles.

Pinterest of Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)
https://policy.pinterest.com/de/privacy-policy (https://policy.pinterest.com/de/privacy-policy)
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Pinterest is not certified under the TADPF.


X, formerly known as Twitter, (Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland)
https://twitter.com/privacy (https://twitter.com/privacy)
https://twitter.com/personalization (https://twitter.com/personalization)
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). X is not certified under the TADPF.

Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The query serves the purpose of distinguishing input made by a human from that made by automated, machine processing. Your input will be transmitted to Google and used there. Additionally, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. This data is processed by Google within the European Union and may also be transferred to servers of Google LLC in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore committed to adhering to European data protection principles.
The use of cookies or similar technologies occurs with your consent based on § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data occurs with your consent based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
More information about Google reCAPTCHA and the corresponding privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy).
Use of GoogleMaps
We use the function for embedding GoogleMaps maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.
The function allows for the visual representation of geographic information and interactive maps. When GoogleMaps maps are embedded in pages, Google also collects, processes, and uses data from website visitors.
Your data may also be transferred to the USA. There is an adequacy decision by the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF, committing to adhere to European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. The processing of your personal data is based on your consent pursuant to Article 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
For more information on how Google collects and uses data, please refer to Google's privacy policy at https://www.google.com/privacypolicy.html (https://www.google.com/privacypolicy.html). In the privacy center, you can also change your settings to manage and protect the data processed by Google.

Use of YouTube
We use the function to embed YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website. The "Enhanced Privacy Mode" option is activated. As a result, YouTube does not store information about website visitors. Only when you watch a video is information transmitted to YouTube and stored there. Your data may be transferred to the USA. There is an adequacy decision by the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF, committing to adhere to European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. The processing of your personal data is based on your consent pursuant to Article 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
For more information on how YouTube and Google collect and use data, as well as your rights and options for protecting your privacy, please refer to YouTube's privacy policy at https://www.youtube.com/t/privacy (https://www.youtube.com/t/privacy).

Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of uniform representation of fonts on our website. To load the fonts, a connection to Google's servers is established when the page is called up. Cookies may be used in the process. Your IP address and information about the browser you are using will be processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transferred to the USA. There is an adequacy decision by the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF, committing to adhere to European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. The processing of your personal data is based on your consent pursuant to Article 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.
For more information on data processing and privacy, please refer to https://www.google.de/intl/de/policies/ (https://www.google.de/intl/de/policies/) and https://developers.google.com/fonts/faq (https://developers.google.com/fonts/faq).

Data Subject Rights and Retention Period

Retention Period
After complete contractual processing, the data will first be stored for the duration of the warranty period and then in compliance with legal, especially tax and commercial, retention periods. After this period, the data will be deleted unless you have consented to further processing and use.

Rights of the Data Subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: the right to access, rectification, deletion, restriction of processing, and data portability.
Additionally, under Art. 21(1) GDPR, you have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for direct marketing purposes.

Right to Lodge a Complaint with the Supervisory Authority
Under Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can file a complaint, among other things, with the supervisory authority responsible for us, which you can contact at the following details:

State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 711 6155410
Fax: +49 711 61554115
Email: poststelle@lfdi.bwl.de

Right to Object
If the processing of personal data listed here is based on our legitimate interest under Art. 6(1)(f) GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
After an objection is made, the processing of the affected data will be terminated unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

last update: 11/29/2023